2.2 Review Bill Segments

Reference: Manage Meter Charges Process Model - Page 1 for the associated business process diagram.

Actor/Role: CSR

Description: The CSR or Authorized User reviews the Bill Segment for accuracy and determines the next action. The CSR or Authorized User decides if billing process could be continued, Bill Segment is incorrect, or created by mistake and needs to be deleted, rebilled, or canceled.

Business Objects

•	WX-Bill - Bill business object (simple bill elements only). This business object is used for simple access to bill information.

•	BillRoutingR - Bill Routing Details. This business object is used on the billing history zone displayed on control central - account information.

•	C1-BillSegmentStatus - Bill Segment Status. This business object is used to retrieve the status of a bill segment.

•	WX-BillSegment - Bill Segment. This business object is used to read the details related to a bill segment.

•	C1-BillSegmentRead - Bill Segment Read